Applications Engineer (Mid-Level)

The Applications Engineering team focuses on the enhancement and configuration of current solutions for new customers. Our team members have a deep understanding of the complete robotics workflow and solutions. Our team brings together the AI, software, hardware, mechanical, and firmware teams to build a scalable platform that create impactful results for our customers.

The role will include, but not be limited to:

• Collaborate with Sales & Marketing team in feature development and future projects
• · Respond to customer’s request on robotics applications
• · Understand customer and user needs in-depth and translates those needs into a compelling roadmap. Manage a backlog of innovative features and technical requirements
• · Partner with cross-functional teams and engineer highly scalable solutions that delight customers
• · Manage cross-functional team’s milestones towards successful deployment of robotics solutions
• · Own product features through their entire cycle: ideation, specification, development, release, analysis, and iteration
• · Troubleshoot and report hardware and software bugs/issues
• · Manage the integration and deployment of new robotic systems, its ML Pipeline, and software applications in production environment
• · Own the end-to-end solution deployment of new solutions to production
• · Conduct research to improve the efficiency, scalability, and reliability of operations
• · Provide guidance to the mechanical, firmware and software development teams to test, validate and deploy projects within the committed timeline
• · Provide ongoing technical support to the field operations team and customers
• · Consult with external customers to support and to develop software specifications
• · Lead new initiatives successfully with limited resources, support, and information
• · Define and enhance KPIs in conjunction with analytics and stakeholder teams that educate business decision making

The ideal candidate has the following attributes:

• · Master’s degree in Robotics, Software Engineering, Computer Science or related field or equivalent work experience
• · Strong understanding of software and hardware interaction.
• · Solid programming experience in Python, and bash shell on Linux OS families.
• · Experience working with international partners in different time zones
• · Experience working closely and collaboratively with engineering, and design teams
• · Familiar with machine learning and various applications of ML models
• · Hands on experience with sensors such as IMU, Lidar, RGB-D cameras and other robotics systems is a plus.
• · Experience with Software Tools: Jira, Figma, C++, ROS, Git, and/or Cloud Platforms is a plus
• · Experience with continuous deployment/continuous integration is a plus
• · Experience with embedded edge devices and GPU programming is a big plus
• Experience managing projects
• · SW Projects demonstrating prototyping capability in labs and scale-up of solutions is highly desirable
• · Passionate about AI and robotics
• · Willing to work hard and learn on the job
• · Be very detail oriented
• · Work clearly, effectively and efficiently with coworkers that have varied priorities
• · Must be a great human being and possess a mind of set change, while not being afraid to fail